Everything in writing
Last updated Oct 22, 2026. Plain language first, legal text below it. If a policy contradicts something a page says, the policy wins — tell us and we fix the page.
Privacy Policy
What we collect, why, how long we keep it, and how to delete it. GDPR and CCPA rights.
READ →Terms of Service
Account rules, pricing errors, order acceptance, liability, governing law.
READ →Shipping Policy
Processing times, carriers, insurance, signature requirements, international duties.
READ →Returns & Refunds
Collectibles are final sale; 30 days on everything else. Condition requirements, who pays return shipping, refund timing.
READ →Buyback Terms
Rates by store, how long the window runs, condition grading, credit vs transfer.
READ →Responsible Purchasing
Limits you can set on yourself, the pause we apply to everyone, and where to get help. Enforced at the checkout, not only written here.
READ →Market Terms
Selling a card through us: what we charge, fixed the day you list, and nothing charged if it never sells.
READ →Harmony Lease Agreement
Term, insurance, month-12 options, late payment, damage and loss.
READ →Tokenization Terms
What a token is and is not, custody of the physical card, transfer, redemption and burn.
READ →Membership Terms
Billing date, what a tier changes, Booster Buybacks, Insurances, cancellation, Harmony Cash.
READ →Cookie Policy
Categories in use, vendors, retention, and how to change your choices.
READ →Accessibility Statement
Our WCAG 2.1 AA commitments, the gaps we know about, our remediation dates, and how to report a barrier.
READ →Authenticity Guarantee
How we verify cards, watches and gold, and what happens if we are wrong.
READ →Contact & Legal Notice
Registered entity, address, phone, email, and how to serve notice.
READ →How a pack draw is checked
The seed committed at the sale, the pool hash over every card and its odds, the exact formula, and a checker that repeats a draw in your browser.
CHECK A DRAW →